Shipping & Delivery Policy
Express delivery across all 7 Emirates of the UAE with luxury protective packaging, live tracking, and official local warranty.
Same-Day / Next-Day
Orders placed before 4:00 PM GST are dispatched same-day for rapid delivery in Dubai and Sharjah.
Free UAE Shipping
Enjoy 100% Free Shipping on all orders of AED 200 and above across the United Arab Emirates.
Secure Luxury Box
Every order is dispatched in tamper-proof, temperature-controlled transit packaging.
UAE Shipping Rates & Estimated Times
| Destination | Delivery Speed | Order Below AED 200 | Order AED 200+ |
|---|---|---|---|
| Dubai | Same-Day / Next-Day (12–24h) | AED 15.00 | FREE |
| Abu Dhabi | 1 – 2 Business Days | AED 15.00 | FREE |
| Sharjah & Ajman | Next-Day Delivery | AED 15.00 | FREE |
| Ras Al Khaimah, Fujairah, UAQ | 1 – 2 Business Days | AED 15.00 | FREE |
1. Order Processing & Cut-off Times
Orders are processed and verified immediately upon placement. Orders confirmed before 4:00 PM Gulf Standard Time (GST) from Monday through Saturday are handed over to express couriers on the same day.
Orders placed on Sundays or UAE official public holidays will be dispatched on the following business day.
2. Real-Time Order Tracking
As soon as your shipment is picked up by our courier partner, you will receive an automated SMS and email notification containing your live tracking link.
You can also check the status of your shipment at any time directly on our portal via izoneai.com/track using your Order ID or registered mobile phone number.
3. Cash on Delivery (COD) & Card on Delivery
For maximum convenience, we support Cash on Delivery (COD) throughout all UAE Emirates. Our couriers carry portable point-of-sale terminals supporting Visa, Mastercard, and Apple Pay on delivery.